Product: Rotita Customer Care Clear all filters (0 of 18 reviews match)
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I put in wrong zip code and was trying to get a hold of a person to correct my zip code, when I try to log on to web site Im told my e mail is invalid. This is going to cause problems when it comes time to mail me my order!! Please help!! Is their a way to correct my...
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Anonymous
Beverly

I wrote this after complaining to the…I wrote this after complaining to the company for over a month, after they wrote "and I told you I would give you 1/2 your money back if ...

Product
Rotita Customer Care
I didn't like
  • Not so good for my first order
#1304417
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They ignore emails and if they respond it is sooooo useless, you might not have bothered. Rotita sounds rosey but they are a bunch of money robbers. DO NOT BUY...........they are a scam. Watch out!!! They make out they are fantastic but they are not. Will report them...
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1.0
Product
Rotita Customer Care
I liked
  • 1 item only
I didn't like
  • Long waiting time and therefore could not wear dress at wedding
  • Grab your money but deliver no service
  • Being fobbed off
#1303992
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I have several items to return, and I have been unable to get in touch with you. This is quite frustrating, as I have also received duplicate orders. I need your help and I need it right away. I thank you in advance for your assistance. Cordially, Beth Treuhaft...
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2.0
Product
Rotita Customer Care
I liked
  • Some of the items i received
I didn't like
  • Inability to reach you to make a return
#1272006
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BUYER BEWARE My experience with Rotita was TERRIBLE!!!! I ordered on APRIL 3 hoping to get the suits before I left for a trip. My order did not arrive until APRIL 26!! Then, the sizing was all over the place!! I ordered 3 suits: one was WAY too big, one was too small,...
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1.0
Product
Rotita Customer Care
I didn't like
  • Almost everything
#1267938
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Rotita - Beware of return policy!

The customer is responsible for return shipping if you want to return an item, yet nowhere on the website is there any indication that you'd have to pay to send it all the way back to China! In the end I accepted a 50% refund and to keep the bathing suit that I don't want just to get out of the astronomical return shipping fee.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Product
Rotita Customer Care
#1252430
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It seems if you need to return something that doesn't fit to Rotita, It can't be done. The only way to contact them is by submitting a ticket. When I didn't want to keep their items and receive a partial credit they will no longer reply to the ticket. They do not...
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1.8
Product
Rotita Customer Care
I didn't like
  • Poor merchandise and customer service
#1244717
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You can't return clothes that you don't like or that don't fit because the online account states that you don't have an order.Then they tell you that your email isn't listed, although the confirmation is all done through your email account. There is no such thing as...
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Anonymous
Anonymous

WOW thanks for that I was just about to order a lot of clothes through these scam artists. Whew!

Anonymous
Anonymous

I try to return clothes to rotate company can't find ret dress stay away from this company as far as you can

1.9
Product
Rotita Customer Care
I didn't like
  • Poor customer service and delivery
  • Poor quality merchandise and customerservice
#1235004
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Rotita - Negative review. Buyer be ware

DO NOT purchase from this company. Returns are almost impossible. Cloths are not what they advertise, sizes are not as they say. Cloths feel like Halloween costumes. Buyer be ware.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Rotita Customer Care
#1234515
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Rotita - Connect customer service unforgettable bad

I couldn't complecte ny order And i couldn't fine help from customer service No accessible to business
Product
Rotita Customer Care
#1230242
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My return ticket remains open. Customer service or customer care is non existent. The live chat never works. This site is basically set up to scam the consumer and I'm sorry I didn't have any more info on Rotita.com before I became involved with them. My next step is...
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Anonymous
careerstudentma

I also found it interesting that there were no customer comments on the clothing. I found this company on Facebook and regret ever clicking the button. FB should NOT let a com...

Anonymous
Danny

FINALLY! After almost 3 months I received my refund. Seems like I should have received interests as well!

1.0
Product
Rotita Customer Care
I didn't like
  • Hated my experience
#1211712
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