I am trying to get questions answered. When I try to register website tells me my email already used ( yes, for my order). When I put in my email it they tell me no such email exists. NO way to contact them. If I ever get my order I will not order again and I am going...Read more
Rotita - Delivery of product
Item was not delivered at appropriate time, I had to leave the state due to medical situation for sev wks, they tried to deliver to my home when I was absent. I have tried to communicate with Rotita for new delivery address and absolutely unable to do so. My tracking # has been sent to them, no response.
Don’t buy from Rotita/Rotita.com, a so-called clothing company. They are a scam!!! Never received my purchase, they gave me a fake tracking number, they constantly email you, you can never get a hold of anyone because they don’t exist, and it’s impossible to get my money refunded!!! Buyer Beware!!!
Order items in November 2017 did not received until 12/29/2017. Decided I wanted to return items and as of 1/15/2017 still trying to get in touch with someone. Online service with e-mail address not working unable to get information needed to send package back. The...Read more
The clothes I received was about 2/3 of the length long and the material is cheap compares to their photos on the website. They offer you 50% value credit of your order without actually returning it back to them because their return policy is that you will have to pay...Read more
Rotita - Impossible!
Efforts to contact Rotita have been unsuccessful, in spite of numerous efforts regarding a return. Customer service is non existent . My order ( first and only) resulted in poor quality, very strong smelling, and splotchy areas on a denim jacket, as well as poor...Read more
I didn't like
- Poor merchandise and customer service
- Poor quality merchandise and customerservice
- Fact that the website is a sham
I ORDERED A BEAUTIFUL SKIRT AND TOP , AT LEATS THAT IS WHAT THEY LOOKED IN THE PICTURE, IT TOOK A WHILE FOR ME TO GET MY ORDER , WHEN IT CAME IT WAS FOR A PETITE SIZE I CHECKED THE SIZE CHART BEFORE ORDERING AND I STILL ORDER ONE SIZE BIGGER JUST IN CASE AND STILL IT...Read more
Rotita - Did not get track on an item ordered and have no idea
I ordered a top on line and have heard nothing back not even a tracking , was sent I had alread paid for this top ! I usually get a tracking No but none this time! No a Happy Customer ! So won't be purchasing nothing again from them !!
Rotita - Refund Policy stinks!!!!!
They have it set up as to make it nearly impossible to refund!!! First they say my email address is in use then on the next screen it states my email address does not exist while trying to submit a refund ticket!!!!! WILL NEVER BUY FROM ROTITA AGAIN & WILL LET EVETYONE NO THIS ON SOCIAL MEDIA!!!!!! WW1712081057213185
Rotita - Where is their customer service contact number?
I want my shipping insurance charge refunded. I didn't want it? How do I use my reward points? Have them contact me immediately! I placed 3 orders on 12/25/17 and I can't find a phone number o their website of someone to assist me!!! Really bad policy and customer relations. Lolita M Harris 3216 Cosmic Drive Bakersfield, CA 93312 Email: email@example.com Phone: (661) 203-1038
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