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I am trying to get questions answered. When I try to register website tells me my email already used ( yes, for my order). When I put in my email it they tell me no such email exists. NO way to contact them. If I ever get my order I will not order again and I am going...
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Anonymous
Melanie

I'm still waiting for a purchase, can not get in touch with them. I sent an email no ans. They don't have a phone number?

Anonymous
Robyne Muray

Rotita impossible to contact. In fact i Have been waiting two weeks for customer service to reply. I will be asking for a stop payment if my product does not arrive in the ne...

1.0
#1172687
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Rotita - Delivery of product

Item was not delivered at appropriate time, I had to leave the state due to medical situation for sev wks, they tried to deliver to my home when I was absent. I have tried to communicate with Rotita for new delivery address and absolutely unable to do so. My tracking # has been sent to them, no response.
#1172007
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Rotita Scam

Don’t buy from Rotita/Rotita.com, a so-called clothing company. They are a scam!!! Never received my purchase, they gave me a fake tracking number, they constantly email you, you can never get a hold of anyone because they don’t exist, and it’s impossible to get my money refunded!!! Buyer Beware!!!
1.0
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Advertised vs Delivered
#1171289
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Order items in November 2017 did not received until 12/29/2017. Decided I wanted to return items and as of 1/15/2017 still trying to get in touch with someone. Online service with e-mail address not working unable to get information needed to send package back. The...
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1.2
Product
#1169783
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The clothes I received was about 2/3 of the length long and the material is cheap compares to their photos on the website. They offer you 50% value credit of your order without actually returning it back to them because their return policy is that you will have to pay...
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Anonymous
Susan souster

I have same problem cant get email address t o get my order returned when i checked my account my order not on there but i got the dresses and paid but cant get through to th...

#1167025
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Featured

Rotita - Impossible!
Efforts to contact Rotita have been unsuccessful, in spite of numerous efforts regarding a return. Customer service is non existent . My order ( first and only) resulted in poor quality, very strong smelling, and splotchy areas on a denim jacket, as well as poor...
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Anonymous
JW

I have not received my order but I clearly put in a different delivery address from my billing address & it is being sent to my billing address. I have sent message after mess...

1.1
Product
I didn't like
  • Poor merchandise and customer service
  • Poor quality merchandise and customerservice
  • Fact that the website is a sham
#1166936
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I ORDERED A BEAUTIFUL SKIRT AND TOP , AT LEATS THAT IS WHAT THEY LOOKED IN THE PICTURE, IT TOOK A WHILE FOR ME TO GET MY ORDER , WHEN IT CAME IT WAS FOR A PETITE SIZE I CHECKED THE SIZE CHART BEFORE ORDERING AND I STILL ORDER ONE SIZE BIGGER JUST IN CASE AND STILL IT...
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Anonymous

I cannot follow the instructions to return an item!! Very frustrating!! Do they have a contact number? I need to speak to somebody!

1.3
Product
#1161232
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Rotita - Did not get track on an item ordered and have no idea

I ordered a top on line and have heard nothing back not even a tracking , was sent I had alread paid for this top ! I usually get a tracking No but none this time! No a Happy Customer ! So won't be purchasing nothing again from them !!
#1158641
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Rotita - Refund Policy stinks!!!!!

They have it set up as to make it nearly impossible to refund!!! First they say my email address is in use then on the next screen it states my email address does not exist while trying to submit a refund ticket!!!!! WILL NEVER BUY FROM ROTITA AGAIN & WILL LET EVETYONE NO THIS ON SOCIAL MEDIA!!!!!! WW1712081057213185
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1157508
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Rotita - Where is their customer service contact number?

I want my shipping insurance charge refunded. I didn't want it? How do I use my reward points? Have them contact me immediately! I placed 3 orders on 12/25/17 and I can't find a phone number o their website of someone to assist me!!! Really bad policy and customer relations. Lolita M Harris 3216 Cosmic Drive Bakersfield, CA 93312 Email: lolitaharriscosmic123@outlook.com Phone: (661) 203-1038
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1155705
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