I ordered a top then cancelled it. I have it in writing that they agreed to cancel, not send the item, not charge my card. They charged my card, not the $18.74 the item cost but $26.35. Charging my card was fraud but charging more than what was originally authorized...Read more
ROTITA STATED I WOULD RECEIVE MY SWIMSUITS IN 7 DAYS. IT HAS BEEN 14 DAYS AND SO I CALLED THE TELEPHONE NUMBER THAT IS LISTED FOR ROTITA. A MAN ANSWERED AND INFORMED ME THAT THE SWIMSUITS HAD BEEN SHIPPED TO LONDON, ENGLAND, ALONG WITH A LOT OF OTHER STUFF THESE PEOPLE...Read more
I want to know if I need a RMA from you before I can return the 2 dresses. I also need an address in the US. I misplaced your note that came with the order. Thank you Quynh Hoang USPS Tracking #LW140576615CN I bought 2 maxi dresses that are wrong for my body. Thank you...Read more
I bought 3 bathing suits in all different sizes and none of them fit. I have been trying for 4 days now to get someone to help me with getting an RMA ticket and they keep telling me that my order number is wrong. The order number is correct because its the same number...Read more
I have unsubscribed 5 times and left messages to remove me from their mailing list. They say they have. Then 3 days later the constant barrage of messages, fake coupons, and flash sales begin to arrive again. I have done everything I can and they won't leave me alone....Read more
I didn't like
- Constant barrage of e-mails
In good faith after seeing Rotita appealing clothes flash across my computer screen, I purchased six dresses which totaled over $155.00 from their company. I expected to receive the items I ordered and in my size. What I received were completely different items, four...Read more
Rotita - Need to return items to small
Recieved items to small tried calling no one answers no matter what time of day i call this is unexcepable i do not know how they do business this way i will never shop here again .
Rotita - Colthes
I have order clothes and it's been six to ten busy days and I haven't gotting them
Rotita - I accidentally order the same item twice
Can you please check item ww1706160252213735 because I accidentally order the same item twice. Therefore, I only need a new of each item thank you.
Rotita - Return Policy
Received item & it did not fit. There was no paper work with the item & the address on package was from China!! I have tried contacting them online now for over three weeks & the only progress I have made is I have a ticket number which someone is suppose to contact me. Not a response yet & that was 5/11 & still no address. My last time ordering from them.
Rotita Shipping Service Review
I never received my order. Contacting customer service is impossible. I wrote emails and still no response. They processed my payment immediately yet I'm still waiting.
Rotita Delivery Service Review
I never received my 2 bathing suits going on vacation in two weeks and need them
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