Rotita
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequesting catalog
- Lot of merchandise to sell
Preferred solution: catalog
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause they did have my order and they gave me my my order number and when my order would be shipped and received.I made a mistake about them.
User's recommendation: I do recommend them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad pissed off
Preferred solution: Full refund
I didn’t get my swim suit
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioI ordered my product over 2 weeks now and i not received it or heard anything about it.
User's recommendation: I cannot recommend before I receive my product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Long Branch, New JerseyProduct is not right
User's recommendation: Not right now!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my order?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot place order
Preferred solution: Bathing suits it’s in my cart but cannot proceed to check out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roxbury, MassachusettsMissing bottoms of bathing suit
User's recommendation: Terrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
En febrero 12 compré un traje de baño el cual se regresó, el tamaño era muy pequeño, creo que los tamaños corren más pequeños en esta compañía, hace 3 semanas regrese mi compra.Desafortunadamente fue imposible comunicarme por teléfono entonces opté por la opción de mensajes lo cual me parece que deberían de recibir más entrenamiento. la mayoría de las veces las respuestas no estaban acordes con mis preguntas, pero en lo que sí estaban claros era en recordarme que tenía que pagar $9.99 para procesar mi devolución, lo cual lo hice el pago en marzo 17, me dijeron que bebía esperar 10 días laborables desde el momento que recibieran mi devolución.
Todo se a procesado de acuerdo a la política de la compañía y sigo esperando. Sinceramente a este punto no es tanto por la cantidad de dinero sino por la falta de respeto al cliente. Mis expectativas con Rotita eran muy altas desafortunadamente esta fue la primera y última vez que haré negocio con esta compañía.
Espero que mi comentario o frustración realmente pueda ayudar a otras personas con el mismo problema. Gracias
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not received my order
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor exchange
Preferred solution: From an xl to xxl
Not happy w issues on a return
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioNed help processing my order
No one has tried to connect with me to cancel my very 1st order. I'm getting very aggravated this app sucks and so does this company I need satisfaction
User's recommendation: Don't deal with this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dixon, CaliforniaReturns
User's recommendation: Please leave refund or exchange easier
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Oh poor pitiful you. Living in Columbus (the Black Hole of Ohio, where everything goes in and nothing comes back out except more rules, taxes and nasty letters) and getting worked over by some Chinese website on the same day would be too much for me.