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Imade an order a month ago no confermation no order number my 3 time on email i have not gotten my order but you have already charged my credit card and got your money but i have no order. I want my order or refund by mail. I have a friend who is an attorney and is...
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1.0
#1147780
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I ordered several pieces and have not received anything yet I keep getting thank you emails with a discount I just want what I paid for and let this be over. While I am disappointed I am hopeful you will do the right thing and provide the service you promise. I t is...
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1.0
I didn't like
  • I have not recieved product
#1139737
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I ordered a red jacket on October 2 with the tracking order number of (W1710020239285743). As of now, November 15 I haven't received it. I have tried to track it and I have tried to find a phone number for Rotita to find out what has happened to no avail. I have tried...
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#1132369
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Rotita - Not good

Rotita
#1147031
1.2
Details
I ordered a sweater from this company. The mailman brought it to my door in a trash bag. I opened it and it was soaking wet. There was no paperwork with it, I would not have been able to read it anyway. This company gets a big fat F.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Rotita - An ordered item

Rotita
#1137599
I orderd a blue plaid lace up front blouse from Rotita.The $31.84 for the item was authorized by my Wells Fargo bank on November 11th and taken out of my account. The order was never confirmed so I was not given an order # to track the item.I have contacted them by submitting a ticket and they have responded by telling me I did not place the order for the item
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Rotita - How many items of clothing was I charged for

Rotita
#1130033
What's your company's phone number to speak to a customer representative about my order, why the total came to $67
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Rotita - Never receive item.

Rotita
#1109916
1.0
Details
Can't talk to a person about being charged but never receive item. Not happy!
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Customer service
Hey ROTITA, I did everything you told me to do in order to get my refund, I even spent another  $ 22,75 for shipping. Your product was shipped " intact" not even touched , in original package. I will attach copies of receipts . I was waiting long enough for you to...
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Anonymous
Detrice

OMG I am I the same boat I sure hope they do the right thing before'I have to file a police report for theft

Anonymous
Anonymous

Refund not received. They totally ignored my attempt of communication. Never heard from them again.

#1124321
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I ordered a shirt on sept 23rd and have not received it yet?? Talked to a representative yesterday and she said she would refund me the item and have not received anything? What kind of business do you run? I will contact better business bureau if this is not solved...
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Anonymous
Carolyn

Where did you find a number to talk to some one I am having the same issuePlaced my order sept 30 and have not received it latest date of delivery was nov 8 There policy state...

#1121572
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I called the next day that I couldn't find a phone number to reach this company to cancel order and found out it was only in China and return if unsatisfied was way too expensive. Capital One took my notes of transaction and that it would be 3 weeks before it was...
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#1102122
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W1708220620037824 When can I expect my order? I need it for a cruise, let me know when I can expect delivery.. Beginning to wonder if some of the complaints are true. Some of the complaints were like mine, It does not take 100 words to say I want the bathing suit...
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#1096405
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Ordered a blouse 10 days ago, and I paid via PayPal. The only response I received was from PayPal (my payment was submitted). Never received anything on order status from Rotita.com such as thank you for your order, your order has shipped, etc. Did not have phone...
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Anonymous
sherri

I Ordered using paypal over a month ago, I did get a response saying it has been paid. I received one today stating that I could track my order. So I go to tracking and it doe...

I didn't like
  • Fact that the website is a sham
#1083113
Reply to reviews
Swim suit did not fit. Filled out correct forms on their page and have yet to receive their acknowledgement and where to return item, and get money back. Am not a happy customer and will never ever buy from them again. They have no customer service at all. They should...
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Anonymous
Ann

I ordered an item from Rotita about a month ago, still haven't recieved it.Was sent a tracking number which doesn't exist. too bad it seems they got a lot of nice things but i...

Anonymous
Anonymous

This company should be shut down for illegal practices. The bathing suit I ordered didn't fit and was crappy quality & was offered 50% to not return. Agreed to it and have...

2.2
#1076134
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I checked the sizing chart and ordered my correct size. Item arrived and is made very small. Trying to figure out how to return has taken me HOURS...literally!!! And, when you return it for credit, you must send them the shipping receipt.....BUT, they do not tell you...
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Anonymous
Santa MFWAMBA

Je veux savoir comment confirmer mon paiement de 273,36$ dont le numéro de la commande est:ww170881350006331Ça fait une semaine qu'on me demande de confirmer le paiement mais ...

1.5
#1063812
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